Frequently Asked Questions

If you question isn’t answered here, please contact us via our form, send us an email or call 07900 978 406

  • How much are the cushions? Cushion prices start at £30 (plain edging)

  • What the the dimensions? Cushions are approximately 43cm x 43cm (17” x 17”)

  • Do the colours match what I see on screen? We try to make our website reflect colours of the fabric as accurately as possible. However, fabric and trim colours in reality may vary slightly from what you see on screen. Please contact us if you are unsure of how any design will look

  • Are there any trim options? We can add corded edging (add £5) or pompom edging (add £10) to any cushion

  • What’s included? Each cushion comes complete with pad, with a choice of either natural feather or man-made filling

  • What’s the material? Cushions are made of either linen, velvet or chenille velvet, depending on the design

  • Can the pads be removed? Pads are removable for cleaning (zip fastening)

  • What types of payment do you accept? We accept payment online using most major credit & debit cards

  • How do I clean my cushions? Pads/inners (feather or synthetic) are machine washable at 40 degrees. Covers are dry-clean only

  • How will you post my cushions to me? We will send your cushions to you via Royal Mail First Class (signature required). Your tracking number will be including in your confirmation email when we post out your order

  • When will I receive my order? We usually quote 2-3 weeks from date of order to date of delivery, but please contact us if your order is urgent and we will help if we can. Cushions from our ‘in stock’ page are usually available for next business day dispatch

  • Where are the cushions made? All cushions are hand-made by Paula in Walthamstow

  • Can you help with my bespoke order? Paula also hand-makes roman blinds, covers/pads for furniture and other custom work. Please contact us for details.